About Us

Environmental Health Services in London

As a small environmental health services team in London, working with associates and preferred training partners, we are able to react rapidly to client requirements to provide bespoke value for money services. We work in partnership with you to reduce risk and protect your business. We are certain we will rapidly build a strong relationship with you and become a trusted and leading team member allowing you to focus on what you do best – providing excellence for customers and ensuring your business thrives.

Steve James Profile

CMCIEH, DMS, Dip EH, Dip NEBOSH, DipAcoustics and Noise Control, Dip APC
Linked-in profile:-http://uk.linkedin.com/in/stevejamesehsltd/

I am a highly qualified and experienced Chartered Environmental Health Services Consultant in London with an extensive background working for public and private sector clients. I have expertise in food safety, health and safety, and noise control in London.
Since 1991 I have combined my local government career (now part time) with a growing stable of freelance clients, both private companies and public bodies. These have included:

Sealed Air (Diversey Care)
Hilton Hotel Group
Starbucks
Osborne Richardson
nh Hotels
London Boroughs of Kingston, Lambeth, Ealing, Wandsworth, Guildford and Camden
British Airways
Burger King
The Dorchester Hotel
HMP Broadmooor

This extensive experience, both working within a local authority enforcement framework and also as an independent consultant, uniquely places me with a clear understanding of client needs from both sides of the fence. I am therefore able to fully appreciate client circumstance and position and negotiate reasonable and cost effective solutions.

Having been trained in, and subsequently managed services for central London Council Environmental Health services, I have tackled throughout my career the toughest and most demanding challenges. I am therefore happy to consider further consultancy assignments in the food safety, health and safety and noise control areas, where my rare blend of professional, sector and personal skills can quickly produce cost-effective results.

Skills and Experiences:
Chartered Environmental Health Practitioner; FHRS, HACCP and SFBB; Auditing and Consulting; Project Management; Customer Service; UK Food Legislation; Food Safety Systems; Food Hygiene; Noise; Risk Management; Water Safety; Health and Safety; Planning; Training and Development; Partnership Development; Relationship Management; Data Analysis; Regulation; Regulatory Frameworks; Operational Management; Twenty Four/Seven Team Management; Coaching.

Education and Professional Qualifications:
Chartered Environmental Health Practitioner CMCIEH
Member of the Chartered Institute of Environmental Health
Diploma in Environmental Health, Tottenham College of Technology
Diploma in Management Studies, Kingston University
Diploma in NEBOSH, Southwark College
Diploma in Acoustics and Noise Control, North East Surrey College of Technology
Diploma in Air Pollution Control, Royal Society of Health

Continuing Professional Development: –
In order to maintain status as a Chartered Environmental Health Practitioner it is necessary to complete a minimum of 30 hours professional training each year. For many years I have considerably surpassed this requirement. Examples of recent training include: –

Professional, Food and Health and Safety Courses:

Course details:

CPD:

Body:

Food Crime Conference

5.5

CIEH

Commercial Safety Group

CSG

Food and Environmental Sampling Workshop

Public Health Eng

5th Annual Food Safety Conference

5.5

CIEH

Introduction to Primary Authority

5.5

LBRO

Imported Food

Campden

Surveillance and RIPA

5.5

RBK

PACE and Criminal Investigation

5.5

RBK

Evidence Based Food Control

CIEH

HACCP Assessment for Authorised Officers

23.25

Campden

Compressed Gas Training

CIEH

Gas Safety in Catering Establishments

CIEH

Safe Food and Healthy Work

CIEH

Noise and RIPA

CIEH

Health and Safety Conference

CIEH

Joint HPU/Environmental Health Workshop

CIEH

Gas Cylinder Safety

CIEH

Vacuum Packing

Campden

Microbiology Conference

CIEH

Level 4 (Merit) Award in Managing Food Safety in Catering

HighfieldCIEH

Level 3 (Merit) Award in Effective Auditing and Inspection Skills

Highfield

Imported Food training

FSA

Cooling Tower Training

CIEH

Safer Food for Better Business Workshop

CIEH

Food Law Refresher

ABC

Food Hygiene Enforcemen

ABC

Food Law Code of Practicen

ABC

Intervention Risk Rating

ABC

Audit of HACCP Systems

ABC

Approved Establishments

ABC

Imported Food Training

FSA

Food Allergy

FSA

Vacuum Packing

FSA

Company Registration: –
Director: Steve James. 83 Cambridge Road, West Wimbledon, London, SW20 0PU
Steve James Environmental Health Services Ltd
Registered in United Kingdom; No. 08020187
Registered Office: Cobham House, 9 Warwick Court, Gray’s Inn Road, London, WC1R 5DJ
VAT Registration No. 134854112

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Steve arrived in good time for his appointment with me. He is very calm natured and patient. He listened attentively to the business I presented to him. He asked questions to fully understand the business, and made notes. I too had questions for Steve which were answered in a professional and efficient manor. The advice I received from Steve was thoughtful and appropriate. He indeed is someone who knows his job! And to top it all he is a fun person and very friendly. I would defiantly use his services again should I need anyone needing advice in this field.
Steve James was appointed as Auditor by Hilton Hotel. When I met him at Premier Signature. He focused on the following during Audit.
Steve was in touch with us before his arrival and helped us make sure we had all of the appropriate paper work correctly organised, he was understanding of circumstances when our business was in transition. On his prompt arrival, Steve took us through the process with his visit swift and efficient. He had a clear grasp of our needs and the future direction of the company and followed up with a clear and useful report. All the staff found this process very useful and we look forward to his return.
Steve has been really helpful in understanding our business. He came in and analysed our needs and provided the services we required to improve our standards accordingly. He also helped us to understand the importance of proper communication between staff to understand their roles and the need to maintain thorough documented records to show our policies are being followed. This has really helped our business and we have benefited from all aspects of Steve’s assistance with the advice he provided in helping us develop and improve our business. All we can say is “Thank you very much for your help”.
Steve has been a great help in dealing with the audit of our business. As a small business and small team, it is critical to us that an auditor is understanding and responsive to our needs. In our relationship with Steve, we have found that these requirements have been met. We believe the relationship goes beyond a straight forward audit service and Steve has shown an interest in our business and has patiently/painstakingly reviewed our documents. It is always refreshing to know that we will get honest advice and it is really useful to have an independent voice to point us in the right direction for growth.
Steve recently audited our premises for food hygiene and safety. He rapidly gained our confidence with his engaging personality and professionalism. His experience and clear knowledge proved very helpful with the common sense and practical advice he gave during the audit. This has lead to several areas where we have been able to make improvements both to working practices and in updating, but simplifying, our Food Safety Management system. I would certainly trust Steve to give pragmatic and valuable advice and would certainly employ him again. I look forward to the next audit!
I recall that a potential client contacted us to cater for her wedding on the 5th March 2014 at the Hilton in Tower Bridge London. Having not catered at Hilton before, we were required to be audited on our food management system and it fell on Steve James to do this. His prompt response to appointments was outstanding, arriving even before appointed time! He exposed us to things we previously did not know on food safety issues. Was most friendly and helpful, taught us how to arrange the food management folder, picked out some flaws, which we corrected and enabled us finally, to meet up with current requirement on food legislation, and finally we scaled through. Today we are on the recommended list for Hilton and hope to use him again. His services are outstanding and we will recommend Steve James to anybody who will require such services.
I found Steve James to be friendly, highly knowledgeable in relations to food safety and genuinely interested in identifying better workable procedure to reinforce your own HACCP processes.
I had the pleasure of meeting Steve James when he came to Audit my premises. You can’t ask for a more honest, dedicated, knowledgeable and professional person doing the work for you. He has a high level of expertise in his field and has an excellent communication skill to relay what he does best. I appreciate all your effort and input in the Audit. I have no hesitation in recommending and using your services again.
When Steve arrived at our catering unit we felt instantly as ease as he understood the business and was able to provide help information allowing us to take on more work and streamline the business – all our questions were answered and communicated to us clearly – we would definitely recommend him!!
Thank you for a relaxed morning, I found your approach, professional and competent, your advice was like a form of teaching and very helpful above all you were ready to give further help without a fuss: you are a gem
I found Mr Steve James very professional in his approach especiallywhen he arrived for our annual audit right on time , I was totallyimpressed with his commitment towards the work and recommendations hemade to help us improve our business ,it did not take him long tounderstand our business and premises and he provided us with somepractical advice which we found to be quite helpful. I will definitelyrecommend his services to everyone.
I shall without doubt recommend Steve for his excellent recommendations and prompt service. I liked the practical solutions offered and the effective advise. Our organization shall be happy to continue with services of Steve for long time to come.
As a busy catering company we have regular audits to help us understand and clarify what we need to ensure the Health and Safety of our customers and staff. We found Steve to be a very friendly and professional person, he set to work immediately and very quickly and efficiently sorted us out with everything we needed, helping us along the way to understand they whys and wherefores that we had been painstakingly trying to determine for ourselves.

Steves communication skills, help and advice are second to none and I would not hesitate to contact him should the need arise in the future, and I would certainly recommend Steve to any of my contacts.
At Cuisine a la Leke, we are proud to be associated with Steve James Environmental Health Services. The professional service they offer with a Customer oriented approach and with a garnish of relationship marketing has added so much value to our business and has carried us this far as Afro-Caribbean Event Catering Services Provider at UK’s Prestigious Venues including The Hilton Hotels and Marriott’s Group.

We will continue to recommend their service to other organisations who are serious about making impact in their market sector by being competitive and profitable.
Here at Didier’s we pride ourselves on quality and our passion for excellence. Steve came to audit us, he was very helpful gave a lot of great advice. He is very positive and understands the needs of customers and suppliers alike. He keeps in touch, and is always there if we need advice with any issue he can help us with.
Freedown Food feedback from last Diversey audit on behalf of Hilton: The audit was run in a timely professional manner by Steve, the Auditor. He understood our field of expertise and was able to apply it to a business sector he had not encountered previously. The audit ran to schedule with the minimum of disruption to day to day operations. Subsequent informal discussions with Steve were extremely useful and it is useful to have a contact for advice that has specific knowledge of the organization.
Steve understood our business processes very well and identified the key issues. He clearly informed us of ways of implementing changes and improvements, together with some practical advice which has significantly improved our business practices!
Steve is a genuinely nice guy who is easy to work with and extremely knowledgeable I would not hesitate to recommend him. He offered sound, practical advice and had a clear understanding of our particular business needs. As our business grows and changes he continues to be our go to man whenever we need a second opinion on any aspect of catering, environmental health or planning. Steve is a pleasure to work with!
I would unhesitatingly recommend Steve James to any company that seeks a high level of professionalism and friendly service at the same time – there was great understanding of my business and Steve offered practical and honest recommendations to my Food Safety Management System. It was obvious that they are professionals in the area of food safety but at no time did they display arrogance or superiority, instead they affirmed confidence in us with what we already knew and added to our bank of knowledge.
The idea of an inspection can be very nerve racking and daunting upon a business, however upon your prompt arrival at the restaurant it was very pleasant and you made us feel comfortable throughout the whole audit. You showed care and interest in our business which made us feel relaxed and you gave us helpful suggestions and information to improve the business, as well as reassuring us which boosted our confidence and self-esteem. Your touch of sense of humour made the inspection easier to get through.
I have had the pleasure to work with Steve for the past 12 months and he is one of the most reliable, hardworking and dedicated professionals I have worked with. He was quick to understand our business and following brief training was able to fully deliver on the client brief that was provided to him. We have continued to employ him on different contracts due to his professionalism and expertise. With an extensive knowledge of food safety, our clients can be sure that they are receiving the most up to date advice, delivered in a professional and friendly manner.